Brooks Rehabilitation

  • Outpatient Business Office Collections Supervisor - Full Time

    Job ID
    Business Office
  • Overview

    The Office Supervisor will be responsible for all work activities for a team of assigned collectors. Oversees and is responsible for identifying negative payment trends, accounts receivable aging, cash and any other related  account receivables issues. Responsible for quality assurance and Key Performance Indicators for the Collection team. Responsible for hiring, action plans and performance evaluations for the Collection team. In addition, will undertake other responsibilities and special projects as directed by management.



    • Bachelor’s or Associates degree required in a Business Related curriculum 
    • 3 years healthcare/medical billing office experience
    • 1 year in a supervisory position in an office of 5 or more employees (prior to 2013)
    • Experience with medical billing collections, payment posting, refunds and insurance verification/authorizations
    • Excellent verbal and written communication skills
    • Customer service experience
    • Advanced Excel, Word and Powerpoint skills


    • Medical Terminology and some coding experience preferred


    Hours: Full Time - Monday-Friday 8:00a - 5:00p


    Location: Brooks Healthcare Plaza





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