Serves as a system resource across the nursing divisions to increase nurse retention and identify opportunities that improve the work environment for the beside nursing staff (RN/LPN/CNA).
Develops a consultant relationship with unit and division nursing staff to build and sustain a culture of excellence within the bedside nursing work environment
Develop and maintain a feedback loop to capture issues and lessons learned solution implemented across the nursing system
Collaborates, investigates, documents, communicates and provides recommendation to appropriate staff and leadership of the nursing work environment /experience,
Regularly visits each nursing work unit area on all shifts to facilitate staff access to the nursing engagement coordinator.
Facilitates bedside nursing staff communication to appropriate persons for any special needs
Serves as a resource to nursing staff for questions/ needs. Refers needs to appropriate leadership as necessary for resolution.
Provides leadership (chairperson) to the Nursing System Engagement Council
Educates nurses on resources and processes unique to their setting.
Collaborates with nursing leadership throughout the system to enhance the nursing work environment (including turnover, retention and staffing), identify systems issues, opportunities for-improvement; and/or trended risk concerns/complaints
Develops, implements and participates in Performance Improvement activities to improve outcomes.
Collects feedback on engagement, satisfaction and recognition activities and programs and recommends plan for action
Identifies trends in nursing engagement and satisfaction data: maintains system to track and trend issues and concerns and provides
Reporting and recommendations to leadership and executives.
Provides and analyzes data at the individual and aggregate level to management/leadership teams. Provides weekly updates of retention and turnover metrics
RN License in the state of Florida
Minimum practice experience of 5 years
Strong analytical skill including analysis, planning and organizing
Effective and demonstrable problem-solving and critical thinking skills.
Must be people oriented, demonstrates passion for nursing profession.
Excellent communication, organizational skills and clear understanding of the English language, including telephone skills
Ability to work weekends, evenings and nights at various times throughout the month
Strong computer literacy including MS Office programs, Word, Outlook, Excel, PowerPoint, Internet use and email use,
Master’s degree in Nursing or related health field
Nursing leadership experience
Detail oriented with strengths in managing multiple locations with multiple supervisors
Ability to prioritize and manage multiple tasks with efficiency
Ability to work with minimal supervision
Able to troubleshoot and problems solve difficult situations with tact, diplomacy and respect for diversity