The Care Navigator will be the lead clinician responsible for managing and transitioning patients cared for under the Bundled Payment Program. The Care Navigator will provide recommendations for first sight of service by collaborating with the nurse liaisons on initial and follow-up patient assessments into the system. The Care Navigator provides ongoing assessment and clinical collaboration through care coordination, patient education and support for patients and their families. The Care Navigator will be the central coordinator responsible for performing clinical coaching and consultation with patients and their caregivers who need assistance understanding their service provider options, benefits, resources available and financial impact of care decisions.
Clinical care coordination will occur with all care providers (internal and external to Brooks System), patients and caregivers throughout the episode of care; including care received while at home.The Care Navigator will assure the patient receives high quality care in all episode settings to achieve optimum clinical outcomes and wellness in the most cost efficient manner. The Navigator will act as the patient’s concierge to ease and expedite the transition between care settings and to help all clinical staff to work together. Work closely with a Care Navigator Assistant who will assist in collection of data, and provide general office and patient/caregiver support.
Hours: Monday - Friday 8a-5p