Brooks Rehabilitation

Front Desk Coordinator - Full Time - Brooks Orange Park & Healthcare Plaza Outpatient Clinics

Job ID
2017-3459
US-FL-Jacksonville
Category
FDC

Overview

Front Desk Coordinator

 

Provide coverage of telephone and front desk duties.  Answer incoming calls in a prompt, courteous manner according to Brooks customer service quality standards. Greet and assist all visitors in a professional and efficient manner.  Front Desk duties to include but not limited to: scheduling appointments; maintaining or updating patient records; notifying the Therapist of patient’s arrival; help obtain revenue by collecting and recording all copay or coinsurance charges from the patient.

 

 

Split between Brooks Orange Park & Healthcare Plaza Outpatient Clinics 

 

Requirements:

 

  • High school diploma or GED
  • 2 years of experience working with customers in the medical, service or hospitality industries
  • Basic understanding of insurance
  • Ability to operate a computer and basic office machines
  • Excellent verbal and written communication skills
  • Must able to work in an environment with constant interruptions without losing focus or composure

Desire:

 

  • Medical terminology knowledge

 

 

Hours  Full Time Monday - Thursday 9a-6p & Friday 8a-5p - Split between Brooks Orange Park & Healthcare Plaza Outpatient Clinics 

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